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Can patients
schedule special appointments during evenings or on weekends?
Currently, our appointment
times are Monday through Friday; however, if you have special
circumstances or needs, please call our office and leave a message
for Dr. Wand to call you back to discuss them.
How do
I schedule a telephone consultation?
Scheduled just like
an appointment, telephone consultations are reserved for established
patients. To set one up, simply call and state that you’d
like a telephone consult. Specify the amount of time you think
you’ll need and leave the number where you can be reached
at that time. You’ll be asked for payment information. You
can either provide a credit card number or send a check at the
time you book your consult.
How do
you handle lab tests?
For the best service
and greatest flexibility, Midwest Wellness Center offers several
different testing facilities and options. During your visit, we’ll
decide together, which is the most appropriate and provide complete
instructions so you understand where to go and what to do. In
most cases, we use the lab services at Methodist Hospital, Park
Nicollet Medical Center, and Northwestern Health Services University.
We also have lab kits available for some tests so that you may
collect certain samples at home and have them picked up and delivered
to the lab.
Please
explain what a "self-filing system for insurance reimbursement"
means.
A "self-filing
system for insurance reimbursement" allows us to offer services
at moderate rates. We pass the savings we experience from not
filing insurance claims onto you. Quite simply, this system of
billing requires that you pay at the time of your visit. We provide
you with a receipt detailing all the necessary information you
will need when filling out the claim form from your insurance
company. If you do not have claim forms, call your insurance company
and request they send you a small supply. Because of the wide
variety of insurance companies and their different contracts,
you should check with your insurance provider to determine if
they will cover the services.
Do you
offer a senior discount for patients on Medicare?
Yes. Medicare will
not reimburse you for charges incurred at our clinic. Therefore,
we offer a senior discount for patients age 65 and older. If you
are receiving Medicare benefits, please inform the receptionist
when you make your appointment.
What if
I prefer to use my primary physician’s lab services?
We are more than
happy to work with your primary physician. Our goal is to provide
you with the best possible healthcare program to meet YOUR needs,
and we always try to accommodate special concerns or requests
whenever possible.
I’m
interested in some other alternative therapies that I’ve
heard about. Will you help me determine which may be best for
me?
Most definitely!
Dr. Wand is well versed in many different types of alternative
therapies and continues to expand his knowledge. Dr. Wand integrates
research from established medical journals and medical conferences
with the wisdom shared by many of his patients into his practice.
After taking a comprehensive health history, Dr. Wand will answer
your questions and work with you to tailor a plan best suited
to your needs. Together, you can explore the alternative therapies
of interest and decide which, if any, are appropriate.
I’m
concerned about my privacy. Are my records kept confidential?
Yes. At Midwest
Wellness Center, we take your trust in us very seriously. For
this reason we do not keep electronic copies of medical records. We
share our records only with your permission on our patient consent
for the use and disclosure of medical information form.
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